Using points

From points to something for you.

The best part of earning points is having a clear way to use them. Find out what to check before requesting a reward, how confirmation works and what to ask about availability. The options and request process come with your agreed program terms.

01

Checking what’s available

Reward options depend on what’s been agreed with YTS, and they may change over time. Before you plan around a particular reward, confirm that it’s currently an eligible option, whether it needs a certain number of points and whether any conditions apply. This website shows illustrative ideas only. Treat your agreed terms, not a general description, as the final word on what you can request.

  • Ask for the current list of available options
  • Confirm any conditions attached to a reward
  • Ask how often options are reviewed
  • Check whether availability can vary
  • Keep a copy of the terms you were given
02

Making and confirming a request

A reward request is something you do with YTS, or through whatever process your agreement describes. It’s worth knowing in advance who to contact, what information is needed to identify you and your points, and how you’ll be told the request has been accepted. There’s no redeem button or checkout on this website. Ask for the steps in plain language so a request never feels like guesswork.

  • Who to contact to make a request
  • What information identifies your points
  • How acceptance is confirmed to you
  • How long you should wait before following up
  • What to do if a request is declined
03

Changes and tax questions

Rewards can raise questions about tax, and about what happens to points if your situation changes. This website can’t answer them and doesn’t offer tax, legal or financial advice. Ask YTS how the program treats points when work ends, and speak with a registered tax professional about whether a reward affects your own circumstances. Getting those answers early avoids surprises when you’re ready to use your points.

  • What happens to unused points if work ends
  • Whether points can be transferred or combined
  • Who explains the tax position of a reward
  • How you’re told about changes to options
  • Questions to raise with your own adviser
A LITTLE MORE CLARITY

Your questions, answered.

More questions
Can I redeem rewards on this website?

No. There’s no login, account or checkout here. The site is general information. Redemption steps come through the separate agreement you make with YTS, so ask for that process before you begin.

Can points be exchanged for cash?

The value and permitted use of points are set by your program terms. No cash conversion is offered through this website. Ask YTS which options are available for your arrangement and get the answer in writing before you take part.

Do points expire?

No expiry or rule is stated on this website. Any time limit would be part of the terms agreed with YTS. Ask whether points can lapse, under what conditions and how you’d be told in advance.

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